Privacy Policy

1. Introduction

DFRNT Solar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and address when you request a quote or contact us.
• Property Information: Details about your property including roof type, orientation, and electricity usage to provide accurate solar assessments.
• Usage Data: Information about how you interact with our website, including pages visited and time spent.

3. How We Use Your Information

We use the information we collect to:

• Provide you with accurate solar system recommendations and quotes
• Communicate with you about your enquiry or installation
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, such as installation partners, finance providers (with your consent), and technology service providers. All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Australian Privacy Law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: